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Joe Tibbetts is the publisher and managing editor of I-D Information Daily; Public Service Digital and Healthcare Innovation Monitor. He has advised numerous public sector organisations on their communications.

@joe_tibbetts

Andy Bates - public sector CTO, EMEA, Verizon in conversation with Joe Tibbetts

Verizon is a top 20 global digital solutions supplier and Andy Bates' view point is nothing if not international but his UK experience and his perspective means he has plenty of thoughts to share on what's needed closer to home. We caught up with him at Better Connected Live

SURFING THE TIME LINE

00:01 optimism and excitement among national and local government ICT people despite austerity

01:05 finding people in central gov. departments writing code dressed in ripped jeans

01:20 offshoring citizen data

02:00 dangers of duplication of effort among local authorities

02:30 agility and collaboration essential

03:28 Better Connected excellent way of sharing learning across councils and the wider sector

04:01 importance of adopting international standards 

05:05 growing importance of focus on cyber security

05:45 citizen identity and identity attribution

08:20 incremental change not big bang digital shocks

Find out more about the Better Connected Programme, book a callback from Ben Webber 

b.webber@boilerhouse.co.uk

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