Joe Tibbetts is the publisher and managing editor of I-D Information Daily; Public Service Digital and Healthcare Innovation Monitor. He has advised numerous public sector organisations on their communications.@joe_tibbetts
The hybrid council, half business half public service; citizen apps and open data; culture change and technology savvy in the "new" websites
00.29 Councils becoming businesses - revenue generation
00.52 Difficulties for Councils converting to commercial culture and maintaining public service ethos.
01.35 Playing catch up with the technology, need to accelerate "culture change"
02:12 High potential of council in-house digital teams
03:03 Disconnect betwen "digital" and "IT" in local government organisations
04:04 Sites need to facilitate a conversation between council and citizen
05:12 Encourage citizens to build apps to use Council open data and sit on council platforms