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Joe Tibbetts
Monday, September 11, 2017
16:09 GMT
Joe Tibbetts is the founder and CEO of CLGdotTV. He hosts Working Lunch and chairs AnswerTime the CLGdotTV panel show. Joe chairs conferences and advises public and private sector organisations on how to get heard.
@Joe_TibbettsMatt Culpin of Jadu talking about CRM Lite for Local Authorities.
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Image:© Boilerhouse Online Publications 2017
Customer experience management (CXM) offers a new level of "personalisation" in the management of council/customer relationships.
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